Support

Need help with KimoAmI?

Most KimoAmI data stays on your device. Optional iCloud and Apple Health features are permission-based. This page explains common fixes, local data reset, widgets, and how to contact support.

Contact

Support email: support@omikmai.com

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Common help

Reset local data

Open KimoAmI → Settings → Local Data → Reset All Local Data. This removes local entries, rewards, streaks, important dates, settings, health summary cache, and widget snapshots from this device.

Widgets

If widgets look stale, open KimoAmI once, then refresh the widget snapshot from Settings. Widgets may show optional Apple Health summary values after permission, but never private journal text or raw HealthKit samples.

iCloud is optional

KimoAmI does not require a Kimo login. If you use iCloud Sync, small private records are handled through your private iCloud database. Deleting the app may remove local data from the device.

Emergency note

KimoAmI is not emergency support, therapy, diagnosis, or medical advice. If you need urgent help, contact local emergency services or a qualified professional.